Privacy Policy
Effective Date: January 1, 2025
Entity: FIRST FACILITY, operated under StorageAce ("we," "us," "our")
1. Introduction
Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our websites, sign up for our programs, or interact with us.
By using our sites and services, you’re agreeing to the practices described here. We may update this policy from time to time, and the latest version will always be available on our site.
2. What Information We Collect
Personal Information You Provide
When you register for FIRST FACILITY or other StorageAce services, you may share things like:
• Name
• Mailing address
• Email address
• Phone number
• Payment details (processed securely through Stripe — we do not store full credit card numbers ourselves)
If you email us, we may keep a copy of your message and our response for customer service and recordkeeping.
Website Use Information
Like most websites, we use cookies and server logs to understand how our site is used. This includes things like:
• Date and time of visits
• Pages viewed
• Time spent on the site
• Sites visited before and after ours
3. How We Use Your Information
We use the information you provide to:
• Deliver programs, coaching, and resources you've signed up for
• Process payments through Stripe
• Improve our website, content, and services
• Send program updates, newsletters, and special offers (you can unsubscribe anytime)
• Comply with legal requirements
We do not sell, rent, or trade your personal information.
4. Cookies
Cookies are small text files stored on your browser. We use them to:
• Recognize returning visitors
• Improve site performance
• Track overall usage so we can make improvements
You can disable cookies in your browser settings, though some features of the site may not work as well.
5. IP Addresses
Your computer automatically provides an IP address when connected to the internet. We may use IP addresses to help diagnose problems, manage our site, and gather general traffic data.
6. Sharing Information
We don't share your personally identifiable information with third parties, except when required to:
• Process payments (e.g., via Stripe)
• Comply with the law
• Protect our rights, property, or safety
In the event StorageAce or FIRST FACILITY is ever sold or transferred, customer information may be included as part of the business assets.
7. Access and Control
You can request access to, correction of, or deletion of your personal data by contacting us directly. You can also unsubscribe from our email list at any time using the link included in our messages.
8. Legally Required Disclosures
We may disclose your information if required by law or if we believe it’s necessary to protect our rights, enforce our Terms, or ensure the safety of others.
9. Links to Other Sites
Our website may link to other websites. We are not responsible for their privacy practices, so please read their policies before sharing information.
10. Children Under 18
Our Services are not directed to children under 18. If you’re under 18, you may only use our Services with permission and supervision from a parent or guardian.
11. Data Security
We take appropriate measures—physical, electronic, and managerial—to protect your information from unauthorized access, alteration, or disclosure.
Your information is stored and processed in the United States.
12. Surveys & Contests
From time to time, we may run surveys or contests. Participation is voluntary, and you choose whether to share the requested information.
13. Changes to This Policy
We may update this Privacy Policy periodically. If we make significant changes, we’ll notify you by email (if you’ve opted in) and post the update on our site.
14. Your Consent
By using our site and Services, you consent to our collection and use of your personal information as described in this Privacy Policy.